Refund Policy
This refund policy applies to Aristotle.AI services provided by Dufran as an individual service provider.
Subscription Cancellations
You may cancel your subscription at any time. Upon cancellation:
- You will continue to have access to the service until the end of your current billing period
- No partial refunds will be issued for unused time in the current billing period
- You will not be charged for future billing periods
Refund Requests
We handle refund requests on a case-by-case basis with the following considerations:
- Technical issues preventing service use may qualify for a refund
- Refund requests must be submitted within 30 days of purchase
- Refunds will be processed to the original payment method
Contact Us
If you have questions about our refund policy or need to request a refund, please contact our support team at ji569514123@gmail.com
Dispute Resolution
If you believe you've been charged incorrectly or have other billing concerns:
- Contact our support team first to resolve the issue
- Provide relevant transaction details and account information
- Allow up to 5 business days for our team to review and respond